This FAQ is here to help you learn more about my Handmade Baby Gifts UK range, including custom options, shipping details, and how each piece is created with care. Below, you’ll find answers to the most common questions shoppers ask.
I personalise selected items, such as baby bodysuits with names or short phrases, and you can choose the colour of your kit.
If you’d like something extra — like a different rattle colour or a short message on the gift box — send me a message. I’ll confirm whether it’s possible.
Please note: You have one hour after purchase to request changes. After that window, I may not be able to adjust your order.
Every item is handmade, so custom orders take 1–2 working days to make after you confirm the personalisation.
Shipping time depends on your location.
If you need your gift for a special date (like a baby shower), please message me before ordering so I can check availability.
You can also explore Shipping Deadlines & Personalisation Timings in this post.
Because custom items are made for each buyer, cancellations or changes are only possible within one hour of placing the order.
After production starts, I can no longer adjust or cancel the order.
I want you to be happy with your purchase.
However, personalised items cannot be resold, so I’m unable to accept returns or exchanges unless the item is faulty.
Please double-check your personalisation details before confirming your order.
Shipping times vary depending on the destination.
International buyers should also allow extra time for customs processing.
Please be aware that buyers are responsible for customs fees, import duties, or taxes when ordering from outside the UK.
For more details on international customs charges, you can check the official UK Government import guidance.
Once you send your personalisation details, I can send you an update or a photo of your custom setup if you request it.
If you’d like to approve the setup before shipping, please mention it in your message.
Due to the handmade process and screen/light differences, small variations in colours or textures may occur.
Yes — I accept bulk orders for events, gifts, or group purchases.
Send me your details (quantity, deadline, and budget), and I’ll prepare a quote.
Custom branding is also possible and may require extra time or fees.
Yes! I design and hand-make every piece myself — from the crochet items to the vinyl personalisation and the included cards.
Everything is made with care by me, Georgia, the owner of Love & Stitch Kits.
Want to know more about the story behind my handmade process? Visit my About page.
As a solo maker, I work slowly and carefully to ensure each piece looks beautiful and feels special.
You receive a unique, thoughtfully crafted item — not something mass-produced.
I use quality materials and pay close attention to every detail and every stitch.